Effective Date: August 20, 2023
Interpretation and Definitions Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for You to access our Service/Site or parts of our Service/Site.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SureSend Inc., Email: firstname.lastname@example.org
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Canada
Device means any device that can access the Service/Site such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Encrypted Digital Envelope’s (EdE’s) refers to the containers holding the data to be transmitted using the Service/Site.
Service/Site refers to our secure electronic document delivery system and any or all associated items needed to provide the product.
Service/Site Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service/Site, to provide the Service/Site on behalf of the Company, to perform Service/Sites related to the Service/Site or to assist the Company in analyzing how the Service/Site is used.
Usage Data refers to data collected automatically, either generated by the use of the Service/Site or from the Service/Site infrastructure itself (for example, the duration of a page visit).
Website/Site refers to SureSend Inc., accessible from https://www.suresend.ca
You means the individual accessing or using the Service/Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Service/Site, as applicable.
Your means items or entities not owned or controlled by SureSend Inc. including devices such as laptops, phones, computers, or business or personal entities, affiliations, or associations.
The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Service/Site users; and
By using our Service/Site users agree that they consent to:
Personal Data We Collect
Collecting and Using Personal Data Personal Data
In order to use our Service/Site You must register on our system. The information collected may be personally identifiable and includes but is not limited to:
First and last name;
Address, Postal Code, City, Province, Country;
This data may be collected using the following methods:
Creating an account;
Contact or referral form
We may also collect the following data when you perform certain functions on our Service/Site:
Login to the Service/Site
How We Use Personal Data
The data we collect when the user performs certain functions may be used for the following purposes:
Analysis of functions and performance of the Service/Site
Who Has Access to the Data
Usage Data is collected automatically when using the Service/Site.
Usage Data may include information such as Your Device's IP address, geolocation data browser type, browser version, the pages of our Site that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service/Site by or through a mobile device, computer, laptop or other electronic means, We may collect certain information automatically, including, but not limited to, the type of device You use, Your device unique ID, the IP address of Your device, geolocation data of Your device, Your device operating system, the type of Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service/Site or when You access the Service/Site by or through a mobile device.
We will not sell or share your data with other third parties, except in the following cases:
If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
Web Beacons. Certain sections of our Service/Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below: Necessary / Essential Cookies
Type: Session Cookies Administered by: SureSend Inc.
Purpose: These Cookies are essential to provide You with Service/Sites available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent
use of user accounts. Without these Cookies, the Service/Sites that You have asked for cannot be provided, and We only use these Cookies to provide You with those Service/Sites.
Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies
Administered by: SureSend Inc.
Type: Persistent Cookies Administered by: SureSend Inc.
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
If you have any questions, concerns or complaints, you can contact our privacy officer as follows:
By email: email@example.com